Passenger Information

First Name *

Last Name *

Phone Number *

E-mail Address *

Number of Passenger *

Number of Luggage *

Vehicle Type *

Type of Service *

Pick-up Information

Pick-up Location *

Airport *

Airline Company *

Fligth Number *

Arriving From

Hotel Name *

Address *

City *

State *

Zip Code *

Room Number

Address *

Apt/Suite

City *

State *

Zip Code *

Pick-up Date *

Pick-up Time *

Special Instructions

Drop-Off Information

Drop-Off Location *

Airport *

Airline Company *

Fligth Number

Hotel Name *

Address *

City *

State *

Zip Code *

Address *

Apt/Suite

City *

State *

Zip Code *

Special Instructions

Do you need Round Trip? Yes No

Round-Trip Information

Pick-up Information

Pick-up Location *

Airport *

Airline Company *

Fligth Number *

Arriving From

Hotel Name *

Address *

City *

State *

Zip Code *

Room Number

Address *

Apt/Suite

City *

State *

Zip Code *

Pick-up Date *

Pick-up Time *

Special Instructions

Drop-Off Information

Drop-Off Location *

Airport *

Airline Company *

Fligth Number

Hotel Name *

Address *

City *

State *

Zip Code *

Address *

Apt/Suite

City *

State *

Zip Code *

Special Instructions

Payment Information

Is your Credit Card in our file?

Card Company *

Card Number *

Name on Card *

Exp. Date *

CVV *

I agree. By submitting this form you agree with the Terms and Conditions and our Privacy Policy

Terms and Conditions of Service

Billing

Limousine in Napa drivers are prohibited from soliciting gratuities.
Additional charges will be itemized on the customer's billing statement when applicable (e.g. tolls, parking, airport and regulatory fees, fuel surcharge).
All published rates are subject to change without notice.
All rates are calculated in the local currency and billed in U.S. dollars at the prevailing exchange rate.
Due to fluctuating currency exchange rates, U.S. dollar equivalents of international rates may vary.
Applicable taxes will be charged as required.
A 25 % U.S. holiday surcharge, based on the fare, stop and waiting time, will be charged to all trips occurring on New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day and Christmas Day. Similar surcharges apply to trips occurring on recognized holidays in locations outside the United States.

Sedans

Flat-rate rides
Limousine in Napa has standardized routes with flat-rate pricing for travel to and from most major cities and airports.
Waiting time is defined as the length of time that elapses between a scheduled pickup and a passenger getting into the reserved vehicle.
After a five (5) minute grace period on all flat-rate trips that do not begin at an airport, there is an $10.00 charge for every five (5) minutes a chauffeur is waiting.
Passenger-requested stops on route during a flat-rate trip will be charged at $10.00 per five (5) minute increment.
Passenger-requested stops off route during a flat-rate trip will be charged the prevailing hourly rate.

Time-based rides
Rides between locations to which a flat-rate does not apply will be billed for the time the vehicle and chauffeur are at your service. The vehicle hourly rate will apply.
Time-based rides are subject to a fixed positioning charge that represents the cost incurred for the vehicle and chauffeur to travel to your pickup location and to return from your drop-off point. All positioning charges are fixed according to vehicle type.
Time-based rides along a small number of routes are subject to a time-based positioning charge that represents the time it takes the vehicle and chauffeur to travel to your pickup location and to return from your drop-off point. The vehicle hourly rate will apply.
Time-based charges are billed in 30-minute increments.

Non-sedan vehicles (SUVs, limousines, vans, minibuses and motor coaches)

All non-sedan vehicles will be billed on an hourly basis.
Rides between locations to which a flat-rate does not apply will be billed for the time the vehicle and chauffeur are at your service. The vehicle hourly rate will apply.
Time-based rides are subject to a fixed positioning charge that represents the cost incurred for the vehicle and chauffeur to travel to your pickup location and to return from your drop-off point. All positioning charges are fixed according to vehicle type.
Time-based rides along a small number of routes are subject to a time-based positioning charge that represents the time it takes the vehicle and chauffeur to travel to your pickup location and to return from your drop-off point. The vehicle hourly rate will apply.
Time-based charges are billed in 30-minute increments.
All Non-sedan vehicles has to be booked for a min of (3) hours.

Cancellation and no-show fees

Cancellation charges equal to the rate confirmed at time of reservation will apply unless:
Sedans are cancelled more than twelve (12) hours prior to scheduled pickup time.
Motor coaches are cancelled more than seventy-two (72) hours prior to scheduled pickup time.
Vans, minibuses and sport utility vehicles are cancelled more than forty-eight (48) hours prior to scheduled pickup time.
Limousines are cancelled more than twelve (24) hours prior to scheduled pickup time.
A no-show fee equal to the base fare price of the trip, plus any applicable waiting time fee, will be charged when the passenger(s) fails to arrive at the designated location. To avoid a no-show fee, call 1(800) 714-9030 if you cannot locate your sedan.
The above cancellation terms represent standard policy at Limousine in Napa and may be modified from time to time based on market, desired reservation dates and vehicle availability. All modifications that are mutually agreed upon in writing or communicated and confirmed at the time of reservation will supersede the above.

Objectionable Persons
The Limousine in Napa. reserves the right to refuse to transport persons under the influence of intoxication liquor or drugs, or who are, or are likely to become objectionable to other persons or if the Chauffeur feels threatened in any way.

Conduct of Passengers
Client shall not interfere with the Limousine in Napa Chauffeur in the discharge of his/her duty or tamper with any apparatus or appliance on the vehicle.

Prohibition of Weapons, Explosives, Oxygen, Pets, Livestock And Other Dangerous Or Unusual Cargo
Weapons of any type, including firearms, are strictly forbidden on any Equipment (whether in baggage or on the person) at any time. Transportation of explosives, fireworks and other flammable, combustible, toxic or otherwise dangerous material or items or pets or livestock of any kind are also strictly forbidden, even if intended to be transported in the baggage compartment of the vehicle. If previously approved by the Limousine in Napa., oxygen for medical use is permitted, but is so used at the sole responsibility of the Client.

Unusual Cleaning
If, during or after the transportation service, the Limousine in Napa is required to expend a greater than normal amount of time and material clean the vehicle due to acts of the Client, the Limousine in Napa, at its option, may charge Client additional fees to cover such additional time and materials.

Limitation of Liability
THE Limousine in Napa SHALL NOT BE LIABLE IN ANY EVENT OR FOR ANY REASON, INCLUDING BREACH OF THIS AGREEMENT, EITHER DIRECTLY OR INDIRECTLY, TO THE OTHER PARTY OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR LOSS OF PROFITS ARISING OUT OF THIS AGREEMENT, EVEN IF SUCH DAMAGES WERE FORESEEABLE OR THE Limousine in Napa. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.IT IS EXPRESSLY AGREED THAT THE COMPANY SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO ANY PARTY FOR AN AMOUNT GREATER THAN THE SINGLE FARE FEE FOR THE DAY IN QUESTION.

Force Majeure
The Limousine in Napa shall not be liable for any failure or delay in performing its obligations under the Service Contract, and the Limousine in Napa. shall not be deemed in breach of its obligations there under, if such failure or delay is due to Acts of God, natural disasters, national, state or local states of emergency, acts of war or terrorism, labor strike or lock-out, or other industrial or transportation accident caused by any third party, any violation of law, regulation or ordinance by any third party or any other cause not within the control of the Limousine in Napa.

ADA/SPAB Notice

Entire Agreement
These Policy and Terms, along with the Application for Corporate Credit and the Terms and Conditions listed on the Limousine in Napa web-site, constitute the Service Contract which is the entire agreement between the Limousine in Napa and Client and supersedes any and all other agreements, either oral or written with respect to the subject matter hereof. If any provision of the Service Contract shall be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Governing Law
This Agreement and its performance shall be governed by the laws of the State of California, United States of America without giving effect to applicable conflict of law provisions.
Arbitration - In the event a dispute shall arise between the parties to this agreement it hereby agreed that the dispute shall be referred to the American Arbitration Association for three-person arbitration in accordance with its applicable Rules of Arbitration. The arbitrators' decision shall be final and legally binding and judgment may be entered thereon. Each party shall be responsible for its share of the arbitration fees. In the event a party fails to proceed with arbitration, unsuccessfully challenges the arbitrators' award or fails to comply with the arbitrators' award, the other party is entitled to costs of suit, including a reasonable attorney's fee for having to compel arbitration or defend or enforce the award.
Termination - If Client does not conform to the conditions stated in the Service Contract, the contract with Client will be terminated with immediate effect without warning or written notice, and the payment made will be retained by the company.

Authorization
No agent, employee or representative of the Limousine in Napa is authorized to alter, modify or waive requirements stated in the conditions of transportation or service.

Additional

Limousine in Napa shall not be liable for circumstances beyond its control, including but not limited to, weather, road conditions and breakdowns.
Limousine in Napa assumes no responsibility for lost or damaged baggage, personal belongings or any items left in the vehicle.
Limousine in Napa does provide child safety seats, although has to be requested when booking your reservation. Limousine in Napa. shall not be liable if the client does not request a safety seat.
Limousine in Napa does not allow any smoking in our vehicles.

Privacy Policy

Limousine in Napa Privacy Notice

Limousine in Napa knows that you care how information about you is used and shared. We appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy.

By visiting Limousine in Napa, you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does Limousine in Napa Gather?

The information we learn from customers helps us personalize and continually improve your shopping experience at Limousine in Napa. Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our interface, and communicating with you.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses Limousine in Napa
E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Limousine in Napa if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers.
Information from Other Sources: We might receive information about you from other sources and add it to our account information.

What About Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Website of its manufacturer. However, because cookies allow you to take advantage of some of Limousine in Napa's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Limousine in Napa products and services that require you to Sign in.

Does Limousine in Napa Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries Limousine in Napa, Inc. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

Affiliated Businesses We Do Not Control: We work closely with our affiliated businesses. In some cases, such as Marketplace and Auctions sellers, these businesses sell offerings to you at Limousine in Napa. In other cases, we provide services, or sell product lines jointly with these businesses. You can tell when a third party is involved in your transactions, and we share customer information related to those transactions with that third party.
Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Promotional Offers: Sometimes we send offers to selected groups of Limousine in Napa customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust your Customer Communication Preferences.
Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Limousine in Napa, Inc., or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
Protection of Limousine in Napa and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Limousine in Napa, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer

What About Third-Party Advertisers and Links to Other Websites?

Our site may include third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites.

These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or "serve") the advertisements that appear on our website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Notice. Please contact them directly for more information about their privacy practices.

Limousine in Napa may also display targeted advertising based on personal information about users. Although Limousine in Napa does not provide any personal information to advertisers, advertisers (including ad-serving companies) may assume that users who interact with or click on a targeted advertisement meet the targeting criteria used to display the ad (for example, users in the northwestern United States who travel).

Which Information Can I Access?

Limousine in Napa gives you access to a broad range of information about your account and your interactions with Limousine in Napa for the limited purpose of viewing and, in certain cases, updating that information.

What Choices Do I Have?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Limousine in Napa features as your Profile, Account Management, Customer Reviews.
You can add or update certain information. When you update information, we usually keep a copy of the prior version for our records.
If you do not want to receive e-mail or other mail from us, please adjust your Customer Communication Preferences in "My Preferences". (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of Limousine in Napa, and it is your responsibility to review them for changes.)
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Website of its manufacturer. However, because cookies allow you to take advantage of some of Limousine in Napa's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to use any Limousine in Napa products and services that require you to Sign in.

Are Children Allowed to Use Limousine in Napa?

If you are under 18, you may use Limousine in Napa only with the involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions

If you choose to visit Limousine in Napa, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Washington. If you have any concern about privacy at Limousine in Napa, please contact us with a thorough description, and we will try to resolve it.

Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Examples of Information Collected

Information You Give Us

You provide most such information when you reserve a ride, request a quote, post, or participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through Limousine in Napa or one of our third-party sellers; make a purchase; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us) or Your Profile; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; provide employer information when opening a corporate account. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people for whom rides have been reserved, including addresses and phone number; e-mails to us; personal description in Your Profile; and financial information, including Social Security and driver's license numbers.

Automatic Information

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time-zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features; the full Uniform Resource Locator (URL) clickstream to, though, and from our Web site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our 800 number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our Website for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Information from Other Sources

Examples of information we receive from other sources include updated address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services. Search term and search result information from some searches conducted through the Web search features offered by our subsidiaries, Alexa Internet and A9.com; search results and links, including paid listings (such as Sponsored Links); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

Information You Can Access

Examples of information you can access easily at Limousine in Napa include up-to-date information regarding recent reservations and completed transactions; personally identifiable information (including name, e-mail, password, communications preferences, and address book); payment settings (including credit card information and gift certificate, gift card, and check balances); e-mail notification settings (including Alerts, Available to Order notifications, Delivers, and newsletters); recommendations (including recent product view history, and prior order history); and your Profile.

Reservation